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In early 2018, I researched and emailed the CEO’s of the US’s leading aggregate mining companies, receiving replies from three. I was seeking advice for succeeding in my new role in an unfamiliar industry. Reflecting on the conversations, I walked away with a career framework I still strive to adhere to daily: Career success is achieved through the development of technical prowess, business acumen, and professional relationships. Growing in my career, I’ve realized that this framework can be applied across any field.

Technical Prowess

My technical approach is rooted in environmental geology. Foundational studies in geomorphology and hydrogeology have spawned research field studies in Nepal, landfill bioremediation projects at US military installations, cutting edge frack-sand size and geochemistry consultations for leading oil producers, gold-cyanide heap leach pad management, and mine reclamation and closure projects.

Beginning this work in the field on drill rigs, leach pads and in trucks helped foster an understanding of field data collection and project implementation methods. Progressing into project management roles, I have maintained a focus on field data collection and its impact on project economics to ensure sound engineering assumptions and design approaches.

Technical prowess isn’t limited to engineering disciplines though. In sales, technical prowess involves understanding the products or services in-depth; their physical specs (if applicable), their capatibilities with current systems and tools, and their efficiency. Most importantly, having a technical understanding is only as good as your ability to communicate it and convey benefits effectively to customers. This is most clearly seen through the emerging Sales Engineer position in tech-focused product offerings, but could also include using CRM software to track customer interactions and tailor sales pitches accordingly.

Using the example of the hospitality industry, technical prowess can be demonstrated through the design and implementation of innovative guest experiences. For instance, using data analytics to personalize guest services or integrating sustainable practices into hotel operations can significantly enhance the guest experience and operational efficiency. During my time travelling extensively for environmental consulting clients throughout the US, I recall a transition from daily housekeeping services at hotels to a more flexible approach, driven by guest preferences and resource conservation awareness. The technical analysis of this transition likely identified the key cost savings and improved guest experience opportunities this new practice could bring.

Business Acumen

Transitioning toward project management revealed the next step in my career: technically-focused projects driving value and returns for the business. Notably, an underground paste backfill plant utilizing plant tailings, a railroad designed to transport ore to additional processing facilities, unlocking operational flexibility and drastically decreasing GHG emissions of material haulage. These projects propelled me to pursue Master’s degree from the South Dakota School of Mines & Technology. Now, as I draw on the business acumen developed in delivering projects, my focus on “value reclamation” creates unique approaches and partnerships in the traditionally cost-driven space of mine reclamation.

In another example, business acumen in HVAC and facilities maintenance involves understanding the financial and operational aspects of maintaining heating, ventilation, and air conditioning systems. This could include implementing energy efficiency initiatives for customers and facilities, delivering a solid product through managing indoor air quality, or ensuring compliance with regulations. In addition, figuring out which KPIs and maintenance priorities drive the most value can be key for growth in this service-focused industry.

Business acumen is crucial for financial management, marketing, and operational efficiency in any industry. In the food service industry, successful chefs and restaurant managers need to understand profit margins on menu items and driving revenue growth through upselling, all while maintaining customer service and experience. For instance, implementing revenue management strategies to optimize menu pricing based on demand can significantly increase profitability.

Professional Relationships

Last, but absolutely the most important. People. I’ve had the fortune of developing these business and technical skills alongside some of the most successful minds in the mining industry. From the project team that delivered the greenfields of Phoenix, Batu Hijau, Goldbar, and Robertson mines, to current national leadership in Women in Mining, to local aggregate companies consulting on downhole frac sand geochemistry; I have developed a diverse, global, and supportive network. Many of these contacts have acted as mentors and teachers, provided letters of recommendation, and joined me in presenting at national conferences. I’ve been humbled while working alongside this network, and if some of you are reading this, I extend my heartfelt gratitude.

Every career hinges on supportive, caring, and genuine relationship. Seek out industry-leading relationships and those you admire. But remember: it’s not enough to play tit-for-tat or engage in transactional relationships in business. Actually caring is the key to ensuring this leg of the stool stands and supports long term career development.

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I have found a deep appreciation for developing my career framework. This has culminated in successful projects across several experiences and industries. But more importantly, it has motivated me to to manage people and projects toward responsible, transparent, and celebrated outcomes.

Whatever your industry, drive toward developing technical prowess, business acumen, and strong professional relationships along the way. I’ve found myself here in the Outskirts. You may be surprised where you find yourself.